FAQ


Answers to your questions:


Why are your Air purifier superior to others on the market?

  1. The filtration system uses 7 kilos of activated carbon in addition to the True Medical HEPA filter to capture more airborne particles.

  2. Our air purification products are made of steel and use a baked on powder coating so the products do not off-gas. Other companies have plastics products and/or use sprayed on paint, so their products can emit harmful gases.

  3. Our air purification products have high-velocity airflow, which creates a clean air pocket around the user. Back to Top

How many filters are inside the your Air purifier?
Select from either high capacity chemical adsorption filter or High Efficiency Particle Arrestance (HEPA) filter. Chemical filter contains 14 kilograms of coal based, virgin-grade activated carbon. HEPA FILTER: Certified efficiency of 99.97% @ 0.3 microns+ . Back to Top

What are carbon and zeolite used for?
Carbon and zeolite are used to remove gases and odors. Both have properties that allow them to adsorb gaseous materials. Back to Top

What are the guarantees?
The motor, fan and other working parts are guaranteed for 3 years. Back to Top

What would cause a filter to fill up in less than 5 years?
Having many pets, new carpeting, paint fumes, heavy smoking, city pollution, etc. Back to Top

Where should I place the unit for maximum effectiveness?
It can be placed anywhere in a room, including corners, but must be at least 10cm from the wall to give consistent effective results. Back to Top

How will I know when to change the filter if it has had heavy use?
A filter change will be indicated by reduced air flow and an unpleasant odour. Back to Top

How much space does the air purifier effectively clean?
Airflow 885m3 per hour from high performance, thermally protected, energy efficient German-manufactured motor designed for continuous operation. . Back to Top

Does your Air purifier require any special maintenance?
Periodic (once a month) vacuuming of the four sides of the outside screen with the brush attachment of your vacuum cleaner is the only regular maintenance required for the air cleaner.Back to Top

How much electricity is required to run the air purifier?
Your Air purifier uses an ordinary 240 volt outlet. The maximum draw of the standard unit is 85 watts on the high setting. The same as the cost of running a light globe. Back to Top